I learned an important lesson about decision-making when I hired a promising associate many years ago. This person had attended a great college, was caring, and a hard worker. The training I provided included learning the technical parts of what we do, how to communicate with individuals, and how our...

I am angry and upset. Twice within the last week, I learned from peers of mine that clients of theirs have had their personal information stolen, which affected them financially and emotionally, and has become the sole focus of their lives as they try to fix what these thieves did...

The concept for my notes to you is to share the “wisdom” I have gained working in the financial services industry. Today I would like to share with you one of the more frequent questions I am asked, along with some thoughts regarding: How Long Should You Continue to Support...

The other day, I heard the words that sent chills down my spine and acid churning in my stomach: “Honey, the TV’s not working.” Please feel free to substitute TV for the internet or (yes, we still have a landline) the phone. When I hear those words, I am sure...

Many years ago, Jeanne and I moved into a split-level home. That’s one of those homes where, after entering, you either go upstairs to the main living area or downstairs to the basement. When we moved in, our oldest, Debbie, was about three, and Dana was born about a month...

Learning to ride a bicycle, asking someone out on a date, or making significant purchases like a home or vehicle often stir up a mix of excitement and apprehension. I vividly recall the moment when I watched my daughter graduate from her training wheels to pedaling solo on her Schwinn...